Consultation
Before we start any build process, the analysis of your organisation and its challenges are key to understanding what it is you need on an online and mobile space.
Our innovation starts before we create anything for you – we promote ideas and discussion right from the start of our consultation process. Our aim is to best add value and improve your organisation’s bottom line through smarter thinking and the utilisation of latest tools and technologies.
As we move through the process we will endeavour to make sure you are fully conversant with all options available and ensure you are in an informed position of choice as well as assisting your business with strategic goals.
Solution
Sometimes it’s hard to see the vision. It’s our job to ensure that through your participation you will walk away with a very clear understanding about what the end product will be.
The solution proposal we provide as the result of the consultation process is designed to meet all requirements and address our aim to add value and improve your organisation.
As a ‘one-stop shop’ we are able to provide the full range of services, from core design and development through to hosting, customer support and training and other services such as search engine optimisation and marketing along with email marketing solutions. Our emphasis is on providing a total solution to meet the needs of the client.
Our solutions include:
- Web & graphic design
- Websites
- Web applications
- Mobile web applications
- Mobile apps
- E-Commerce integration
- Custom software development
Creation
Our experience and skill are key to ensuring that all operational and functional aspects of your solution are built to the highest standard.
We believe in partnership values and see the process from start to finish as a collaborative effort that we have clear understanding of your business needs and objectives. The result is our clients enjoy an enduring relationship with us.
We have established design and development processes which involve the client throughout the process. Our designs take into account latest design trends to ensure a contemporary and high quality design outcome. Our development utilises up to date development strategies to achieve the required functionality and builds are checked for standards compliance and development methodologies includes best practice SEO modeling.
We employ standards of quality, value, exceeding customer expectations and developing relationships that have longevity – our brand is strong because it is underpinned by satisfied customers who see the true value in partnering with us.
Provision
As a full service provider we can deliver full customer service and support to our clients throughout New Zealand and Australia.
Your completed solution is delivered fully tested and underpinned by our coding guarantees as well as our full suite of supporting services which include premier web hosting, email, web stats, email marketing tools and search engine optimisation (SEO).
Training and documentation is crucial to any solution we deliver to our clients and an in-house training session as well as full documentation is generally provided as a minimum.
After launch, we actively support the client in the use and administration of the system through our dedicated support system, SupportStar, which ensures your queries are addressed in a timely and appropriate manner.
